After upgrading VDA to the latest version, a customer was faced to an issue that no performance and configuration data for the machines was displayed in Director. The machine itself was running fine and the this errors seems to have no impact to any user.
While analysing this I found an error in the event log at an effected VM.
Also if you try to open the perfmon you could see some errors about missing components and counters.
To get rid of this try the following command to repair the performance counter
lodctr /r
If this is not enough then your have to re-register the icaperf.dll and repair the counters again
Regsvr32 "C:\Program Files (x86)\Citrix\System32\icaperf.dll"
Marco Klose works as a Technical Consultant, Architect and CTO focused on Application & Desktop virtualization as well as application delivery with the Citrix product portfolio. He is specialized in Citrix virtualization, Citrix networking and Microsoft products. He has +10 years experience and holds the latest Citrix certifications and is member of the Citrix Partner Expert Council EMEA (PTEC). Since 2021 he is also a Citrix Technology Advocate (CTA).
Thanks worked a charm…
Hi, We got same issue for Windows 2008R2 , I tried above, but no luck so far. Raised call with Citrix and they are suggesting to contact Microsoft.
We did an Upgrade from 7.16 to 7 2203
Everything worked so far untill I did
manually update the
Microsoft SQL Server 2019 LocalDB
from the iso/Support/SQLLocalDB
Afterwards 2 Verions were installed:
Microsoft SQL Server 2014 Express LocalDB
Microsoft SQL Server 2019 LocalDB
After removing Microsoft SQL Server 2019 LocalDB
and rebooting. The Director was working fine again.