Something I observed since a very long time on my Mircosoft Surface Book 2 is now confirmed by Citrix Support:

Citrix HDX session may stop responding and hang when using the two-finger scroll on a touchpad. This was observed in certain machines running Windows 8 or 10 with receiver 4.10 or higher.

There is currently no solution, but the workaround to press a system keys like Alt-tab or windows key to wake up the OS input queue and automatically correct the problem.

Citrix and Microsoft is investigating the issue.


UPDATE 27th of October 2018

Microsoft has finally fixed the issue and published fixes for Windows 10 1709 and 1803:

Windows 10 1709:

Windows 10 1803:


One Thought to “Microsoft Surface: CTX236170 HDX session stops responding when using two-finger scroll on a touchpad”

  1. Great find, keep up the good work!

Leave a Comment

Diese Website verwendet Akismet, um Spam zu reduzieren. Erfahre mehr darüber, wie deine Kommentardaten verarbeitet werden.